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Important News
On April 8 2014, Microsoft stopped support for Windows XP
Continuing to use Windows XP after April 8 2014 leaves you open to viruses, spyware, and other vulnerabilities. Ask us how we can help.
How does this effect me?
• No Protection
Using the unsupported operating system increases your risk to having your credit card details and personal information stolen without you even knowing.
• No Security Updates
Microsoft has stopped issuing updates, including security patches for Windows XP. Continuing to use your computer without these updates may allows intruders to gain unauthorized access to your computer.
• No Hardware Support
New hardware manufacturers will no longer release drivers for the old Windows XP operating system (printers, graphic cards, web cameras, etc).
How Can We Help?
There are many risks continuing to use Windows XP. Talk to us about upgrading your Windows XP computer to Windows 7 or Windows 8.1
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services Overview
DIAGNOSTICLet us troubleshoot and find the problem for you. Is your pc running slow, over heating, has a virus, spyware, or pop-ups? Let us take a look and help bring your computer back to life.
REMOTE SUPPORTYou now have the option to have MOST problems fixed remotely. We setup a secure connection over the internet and take care of everything for you. No moving computers or need for a visit.
LOCAL PICK UPWe can also pick up and deliver the computer at your request. Some problems can't be solved remotely and require deeper troubleshooting. This allows us to diagnose it more thoroughly.
ON-SITE SUPPORTComputer problems can be diagnosed and fixed on-site. Visits can be schedules for evening and weekend hours. We are looking to add more members to expand our hours.
Our Services
- Setup Secure Network (Wired and Wireless)
- New Computer and Peripheral Setup
- Operating System Installation and Upgrade
- Computer Cleaning and Optimization (tune-up)
- Data Backup, Recovery, and Transfer
- Hardware/Software Diagnostics and Troubleshooting
- Hardware Installation and Upgrades
- Consultations/Training (computer and mobile devices)
- User Account Password Recovery
- Internet/Network Setup and Troubleshooting
- Printer Troubleshooting and Repair
- Virus and Spyware Removal (Anti-virus installation)
- Laptop Repairs (screen and power jack)
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About Our Prices
Our prices are set to make pc servicing available to everyoneIf your looking for affordable pc service or repair, look no further. We set our service price to keep things simple. You will know exactly how much the service or repair will cost you before we even start working on your computer or device.
Current Specials
We love referrals and rewarding you for your businessWe strive to meet and exceed all expectations. If you liked our service, please let your friends and family know. We will reward you with a $10 discount on your next service for every referral.
Price
Diagnostic:Waived with service or repair$50.00
Remote Support:Hourly rate$80.00
Local Pick Up:Hourly rate$80.00
On-Site Support:Hourly rate$100.00
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About Remote
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Feedback
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read moreView Remote Options
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Our Service Area
Contact Your Geek:Phone: (240)566-5520
E-mail: [email protected]Ask The Geek
About Your Geek
Geeks can be found everywhere, all around you, but what make them stand out is what they do for you.We are here to share our knowledge with those that need it most. The world of Information Technology is changing everyday, and with time, things will become more complicated. We are here to help you through the transition.
Why Choose Us
Get the complete solutions for your home or office
Today's world is filled with technology everywhere we turn. Nearly every appliance in your home or office has become a computer. We understand this technology, and best of all, we know how to fix it!
HERE IS WHY WE STAND OUT FROM THE REST:- We do what ever it takes to get the job done.
- We are here to fix it once and for all.
- We provide a fair and reasonable price.
- We take extra care with your equipment.
- We make the world of technology easier to grasp.
- We offer advice to keep you computer running longer.
- We can come to you to make it more convenient.
- We can assist you with all types of gadgets.
- We keep things simple and our answers short.
Privacy Policy
DATA: We collect but do not link personal and activity data.We use technologies like cookies (small files stored by your browser), web beacons, or unique device identifiers to anonymously identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.
We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.
Our systems are not designed to associate personal information with your activities (such as pages you view or things you click on or search for).
We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
Our service does not currently recognize the "Do Not Track" signal that may be available in some web browsers.
LOCATION: We may collect but do not share your location history.To customize our service for you, we may collect and store your precise geographic location as part of your user profile. This data generally is not shared with others. We may ask for your consent on your first use of the service.
ACCESS: You can request to see your personal data.You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information.
DELETION: We may keep data indefinitely.We may keep data indefinitely.
SHARING: We don't share your personal data with other companies.We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.
AD TRACKING: No ad companies collect data through our service.We do not allow advertising companies to collect data through our service for ad targeting.
CONTACT: You can ask privacy questions.If you have any questions or concerns about our privacy policies, please contact us: [email protected]
VENDORS: Analytics providers access data on our behalf.Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.
SECURITY: We take steps to protect personal information.We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.
Information we collect may be stored or processed on computers located in any country where we do business.
SPECIAL: Special situations may require disclosure of your data.To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.
UPDATES: You can review more privacy-related information.Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.
This privacy policy was last updated on JUNE 2014.
CLOSE
Take preventative action! what can we do?We will create a backup of your files to keep your data safe.
Data Backup
- Diagnose drive or media containing data IF it can be recovered
- Recover files that were accidentally deleted or formatted (working drive)
- Disk Wiping and Data Destruction available as well
- Recover files or reset password from locked user account/profile
- 100% Guarantee (no data, no charge)
Data Recovery
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Hardware Support
- Hard Drive/SSD Replacement / Upgrade (information should be backed up prior to appointment)
- Memory(RAM) Install / Upgrade (verify it is recognized in BIOS and os)
- Network Card Install
- Optical Drive(CD/DVD/BLU-RAY) Install / Upgrade
- Power Supply Replacement / Upgrade
- Printer Install
- Scanner Install
- Sound Card Install / Upgrade
- Video Card Install / Upgrade
- Webcam Install
- WiFi Card Install
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Laptop Support
- Battery Replacement / Upgrade
- Backlight Replacement
- DC Power Jack Repair
- Diagnostics & Troubleshooting
- Hard Drive/SSD Replacement / Upgrade (information should be backed up prior to appointment)
- Keyboard Replacement
- Memory(RAM) Install / Upgrade (verify it is recognized in BIOS and os)
- Screen(LCD) Replacement
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Networking
- Physically setup and configure network settings for 1 wired or wireless router (Service requires a router and wireless card for each device)
- Installation and configuration of network cards and/or wireless connections
- Setup wireless encryption on network to secure your internet connection from others
- Change administrator username and password
- Reset router password if forgotten
- Update router firmware (if needed)
- Connect networkable devices to the network - 2 devices (additional are $25)
- Test and repair network and internet connectivity (if needed)
- Give network a unique name (SSID)
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PC Tune Up
- Clean System (Remove dust from inside the computer including fans and components)
- Set Default Web Browser / Homepage / Search Provider (Install Preferred Browser)
- Boost Overall Speed / Performance Of Your PC
- Create Additional User Accounts
- Install Critical System Updates
- Fix Freezing / Slow Computers
- Remove Unwanted Programs / Trialware
- Optimize Startup / Shutdown
- Disk Defragmentation
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Printer Services
REMOTE SUPPORT http://get.teamviewer.com/WheresMyGeekWe provide remote help by connecting to your computer over the internet as if we were sitting right in front of it. Its fast and secure with AES 256 bit session encryption. It simple and there is nothing to install on your pc. Just click the link (above) and start the client to generate a personal ID and password for us to connect with. (schedule appt.)
Remote Support
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Software Support
- Critical System Updates Install
- Device Driver Install / Update
- Mail Client Install / Setup
- Online Child Safety Install / Setup
- Operating System Install / Upgrade (on a functioning drive with original CDs and certificate of authenticity/verification key)
- Software Application Install (up to 5 title(s), verify computer compatibility and necessary software updates)
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Email Setup
- (Web Based Email Account (Create up to 3)
- Email Client Application (does not include cost of software)
Training
- 30min/1hr training in the following areas, answer any of your questions, and show you tips and tricks.
- Introduction to Computers
- Working with Photos
- Staying Safe Online
- Personal Media (MP3) Players
- Introduction to Office
- Social Media
- Using Web Email
Technical Consultation
- A site visit to assess technological needs and recommend solutions
- Review your current devices
- Recommend options for integration, upgrades and purchases
- Work with an expert to build the perfect custom PC for your needs
Web Design
More...
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WHERE'S MY GEEK?
Your #1 local pc guru is just a click away!